C1 Web Connect

We Build Communication Solutions For Your Business

3CX Partner

C1 specializes in converting traditional business systems into VoIP systems where internet based technologies offer clients a greater and more enhanced communication experience.  Corporations can use their existing resources more efficiently and administrators can more easily maintain these devices across the internet.

C1’s Crew monitors, maintains and supports your systems via comprehensive plans that assure 99.999% system uptime. Additional system redundancy, failover and backup options are also readily available.

Do not be restricted by the office walls. Go beyond your physical office and take your communications online via video, chat and talk. Adapt to changing work environments  and new industry norms with C1’s ready solutions that setup your staff working remotely from their  home offices. Staff always on the move or on location?  Continue the conversations while on the go from the office to out of office, all while staying on the same call and all seamless to the other caller.

Have a busy service department, or need a call center? We not only set that up, we help you elevate the customer service experience for your clients to more than just a waiting queue. We provide tools that help you engage with your clients in an array of methods – talk with them on the phone, chat, or see them on video, and turn website visitors directly into callers or direct messengers.

Interact with visitors on your website and provide them the ability to chat, talk or even meet you on a video-conference on the web. Easily collaborate with them via screen sharing and offer remote services that assist clients, instantaneously, when needed.

Connect all your various mobile devices including smart phones, tablets, notebooks, or desktops!  Let’s use what you have!

Our solutions can be readily integrated with over 20 of the most popular CRM systems and can be fitted to work with another 20 legacy versions as well.  Further customization is available, allowing your business to fully leverage the new integrated system.

C1 Crew Contingency

Our all-round contingency solutions for ensuring your business continuously runs and is unaffected by tech issues.
  • Standby Ready:  Manual transition of users
  • Hybrid Ready:  Systems shared between old and new
  • Failover Ready:  Automatic failover to backup system and/or telephone lines
  • Redundant Ready:  Primary & Secondary systems in concurrent operation

Communication Goals We’ve Helped Our Clients Achieve

Our Proven Process Produces Results

1. Discover

C1 investigates and explores your existing business communications processes and systems infrastructure.

2. PLAN & DESIGN

Resources are not limitless – Therefore, C1 respects technological and financial limits, resource factors and delivery timelines. In other words, we develop well-defined guidelines and review design alternatives with you to produce optimal solutions that attain 100% Client Satisfaction.  Let’s move your business forward with its corporate goals in mind.

4. TEST

C1’s guaranteed process ensures results prior to launch! C1 builds your system on a Pre-Launch server that allows you to preview and trial your newly designed system  beforehand.

5. INSTALL

C1 reduces cutover stress when moving to live, production systems. Project execution is fully monitored and managed by C1.  With C1’s expert project planning, prep work is done ahead of time.  This reduces task complications and ensures the project is executed seamlessly and on time.

6. MAINTAIN

C1’s Crew monitors, maintains and supports your systems via comprehensive plans that assure 99.999% system uptime.  Take it to the next level of care with system redundancy, failover and backup options!

Some Words From Our Clients

The Municipality of Dutton-Dunwich had decided to unify its communication systems and create a single fiber network with greater capacity for both data and voice. This would allow distinct municipal buildings to operate onto one integrated system. C1 had assisted in the creation of the voice platform spanning across several buildings and converting our traditional telecom connections into the newer VoIP systems. With expanded capacity, this enhanced our inter-office communication and reduced our telecom bills by 50%. A true success story for all parties involved!
Joe McMillan. CPA, CGA
When we first contacted C1 we had been experiencing issues with our SIP Trunks and the initial IP PBX system. Through a collaborative effort involving our IT Department, a new telephone platform had been installed retaining our previously purchased telephone sets. We now enjoy a suite of new features, enhanced mobility and no longer experience any issues with our telephone lines. Smooth transformation!
Diane Acton
Offering our clients a more personal, direct experience with our mobile travel agents was critical to our personal service strategy. Thanks for making this a reality.
Rob Takimoto, Expedia Cruises

“Great service & turnaround time. Wide range of product options that allowed us to choose exactly what we wanted to meet our business needs. Not to mention they are quick to answer any questions, and requests we tend to often have. There is never and delay and they never fail to make us feel like a top client. Would highly recommend them for your business, the best service all around.”

Lizzie Lervasi , Streetxtreme Auto Gallery

VoIP Hosted Phone System

We’re Here To Help Your Business Thrive in an Everchanging Technological Environment

C1 connects you to your customers like never before!